For ROSA ISELA ROJANO ROJAS, who from now on we will call LOGÍSTICA GUZMÁN, our clients are the most important thing, which is why for the treatment and protection of the personal data that you provide to us, we adhere to the guidelines established by the Federal Law of Protection of Personal Data Held by Individuals and its Regulations, in accordance with this notice.

LOGÍSTICA GUZMÁN is responsible for the purposes of the provisions of said Law, with address at Calle Sandía 142, Los Nogales neighborhood, San Juan del Rio Municipality, C.P. 76803, in Queretaro.

The personal data we collect are: identification, contact, employment, financial and property data; said information will be used solely and exclusively for the purposes mentioned below and in accordance with the express or tacit consent that you grant us..

Primary objectives

The data you provide will be used to provide the service you request from us: verify and confirm your identity as the owner of these, send promotional materials physically or electronically, make payments, respond to requests, suggestions, questions, complaints and claims from any of our services or products, create databases, respond to notifications and requirements from any competent authority.

 

Secondary objectives

Additionally, we will use your personal information for the following purposes, which are not directly necessary for the requested service, but which allow us to provide you with better service: to develop profiles of clients, prospects or users of our services and products; carry out market research for quality and customer satisfaction purposes with our products and services; use your information for marketing activities, promotions, commercial prospecting and advertising through newspapers, magazines, television, social networks and any other visual, printed or sound media.

Mechanisms to express your refusal to process data related to secondary objectives

In the event that you do not want your personal data to be processed for any of the secondary purposes, you can present your request from this moment, making the corresponding statement in this regard to the email info@logisticaguzman.com with your full name and a copy of your current official identification attached. If you do not express your refusal, it will be understood that you authorize the use of your personal information for these purposes.

Derived from the above, LOGÍSTICA GUZMÁN undertakes to use and store your personal information for the time strictly necessary and by virtue of which we are legally justified to retain said information in terms of the provisions on administrative and accounting matters. , fiscal and/or legal, giving it the appropriate treatment under the pertinent security measures.

 

Data transfers

We inform you that LOGÍSTICA GUZMÁN may transfer your personal, property and/or financial data to any authority that reasonably requires it.

Means and procedure for the exercise of the rights of access, rectification, cancellation and opposition of personal data (ARCO Rights)

LOGÍSTICA GUZMÁN guarantees the right that you have to access, rectification, cancellation and opposition.

To send any request related to the exercise of your ARCO Rights , a free writing must be submitted by the owner or his legal representative, either physically, to the address indicated above or electronically to the email info@logisticaguzman.com

The writing must contain:

1. Name of the applicant, including a copy of their official identification; If acting through a legal representative, you must present the official identification of the owner and the public instrument that certifies the representation, or a power of attorney signed by two witnesses.

2. Address or means of communication to inform the response to the request, as well as the clear and precise description of the personal data that you wish to access, rectify, cancel or object to, as well as any other element that facilitates the location of your data.

In addition to the above, depending on the right you want to exercise, you must specify the following:

• Access.- you must indicate the personal data that you need to know.

• Rectification.- you must attach to the request the certificate with which you intend to prove the data that you wish to correct, complete or update.

• Cancellation.- will proceed when you no longer have any legal relationship with LOGÍSTICA GUZMÁN and it is no longer legally justified to retain the information. When you cancel your data, it is blocked and, where appropriate, will be kept for the period indicated by the law of the matter that justifies said conservation.

• Opposition.- it is necessary that you specify which of the purposes of this notice you wish to object to; However, it should be noted that the exercise of this right will not proceed in cases where the treatment is necessary for compliance with a legal obligation imposed on LOGÍSTICA GUZMÁN

Once the request is received, LOGÍSTICA GUZMÁN will proceed within a period of twenty days to inform the owner if their request is appropriate and, if so, it will become effective within fifteen days following the date on which said response is communicated.

The aforementioned deadlines may be extended only once for an equal period, as long as it is justified by the circumstances of the case and in accordance with applicable legislation.

It is important to mention that LOGÍSTICA GUZMÁN may deny access, rectification, cancellation or grant opposition to personal data, in the following cases:

 

– When you are not the owner of the personal data or your legal representative is not duly accredited to do so.

– When your personal data is not found in the databases owned by LOGÍSTICA GUZMÁN.

– When the rights of a third party are violated.

– When there is a legal impediment or resolution of a competent authority that restricts access to personal data or does not allow rectification, cancellation or opposition thereof.

– When the rectification, cancellation or opposition has been previously carried out.

The identification and contact information of the person who will be in charge of following up on requests for ARCO Rights are:

Name/position: Antonio Guzmán, Coordinator of the WEB Customer Service Center

Email: info@logisticaguzman.com

Address: 142 Sandía Street, Los Nogales neighborhood, San Juan del Rio Municipality, C.P. 76803, in Queretaro.

Phone: 55 8578 3170

You may obtain the information or data requested by exercising your right of Access, through simple copies, electronic documents or any other selected means.

Mechanisms and procedures to revoke consent

LOGÍSTICA GUZMÁN guarantees your right to revoke the consent you have granted for the processing of your personal data; However, it is important that you consider that not in all cases we will be able to respond to your request or terminate the use immediately, due to the existence of legal obligations for which it is necessary to continue processing your personal data.

To revoke your consent, you must send your request to info@logisticaguzman.com, where you can learn about the procedure and requirements with the designated contact person.

Options and means to limit the use or disclosure of personal data

In order for you to limit the use or disclosure of your personal data, LOGÍSTICA GUZMÁN makes the following email available to you: info@logisticaguzman.com where you can request your exclusion from distribution lists for advertising purposes.

The use of cookie identifier technology on our Internet portal

We inform you that our website uses cookies, through which it is possible to monitor your behavior as a user to provide you with a better service and experience when browsing our website, as well as to offer you related products and services. to your preferences.

The personal data obtained through these technologies are: browsing hours, browsing time on our site, sections consulted and Internet pages visited prior to ours.

You can change your Internet browser settings to be notified when you receive a cookie or to block cookies from being sent.

Changes in the notice and/or privacy policy

LOGÍSTICA GUZMÁN will inform you of the changes through the website, which can be consulted at any time through this same site in the link https://www.logisticaguzman.com/

Date of last update: September 15, 2023